Welcome to Datamine Support
At Datamine we understand the importance of quality support to the users of technical software.
We also recognise that in the modern world there is an ever-increasing range of platforms available and that preferences vary between customers. As such, we cater to numerous contact methods including traditional phone and email support, web-based ticketing and social media platforms.
Technical webinars have been a very effective additional medium to allow us to communicate key information about new functionality in the latest releases, and recordings of these are available to allow customers to access them at a time of convenience.
We are always striving to improve our service, and encourage our customers to provide feedback about experiences (both good and bad!) as well as suggestions for new ways that we can serve you.